The Kingdom witnessed the launch of a new application to regulate the suspension of services. This development comes as an ambitious step towards achieving justice and flexibility in administrative procedures, while being careful not to cause any harm to citizens as a result of stopping services.
The new system is carefully designed to ensure that stopping services is only based on an explicit regulatory document, in order to avoid any arbitrary procedures that may negatively affect individuals and their families. The goal is to reorganize the entire process in a way that ensures fairness and transparency, while providing protection to individuals from any harm that may result from stopping. Services arbitrarily or illegally.
Objectives of the new application
This application not only aims to organize the process of stopping services in a more effective way, but also seeks to enable individuals and the business sector to interact more efficiently with these procedures. Through it, requests can be submitted to extend the period granted before stopping the service, and to identify the party responsible for this suspension. The features ensure that rights are preserved and the level of compliance and commitment is enhanced, creating a more stable and confident working environment.
The suspension will not apply to basic services such as treatment, education, work, commercial registration, documentation of civil facts, and identification papers. This reflects the Kingdom’s commitment to ensuring that the basic needs of individuals and companies are not affected by administrative procedures, which helps reduce the potential harm that may befall those suspending their services or their dependents.
Stages of stopping services
- First and second stage: Each provides a grace period of 15 days, with the possibility of an extension of another 15 days.
- third level: Its duration is determined according to what is stated in the legal document for the suspension, and the relevant government agencies are given the ability to deal with each case in a way that suits its specific nature.
The stop lifting mechanism is fast and efficient
It is important to emphasize that if the reasons for the suspension are settled, the government entity requesting the suspension is obligated to lift it within a period not exceeding 24 hours from sending the request to lift the suspension. This ensures that services are restored to beneficiaries quickly and efficiently, which reflects the Kingdom’s commitment to improving the quality of government services and protecting the rights of citizens and residents.
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